in case of a medical emergency
follow these steps
Call the client
Explain the situation and ask how they want to proceed. Leave a detailed voicemail if you cannot reach them, letting them know you’ll be taking their pet to the vet immediately.
Locate the vet
Find the pet’s vet info in their Scout profile. Call that vet to let them know you’re on your way.
Relax
Get personalized updates after every visit with a report card of timestamps, pictures, and notes.