in case of a medical emergency

follow these steps

A white number 1 on a red and black circular background.

Call the client

Explain the situation and ask how they want to proceed. Leave a detailed voicemail if you cannot reach them, letting them know you’ll be taking their pet to the vet immediately.

A red circular sign with a white number 2 in the center.

Locate the vet

Find the pet’s vet info in their Scout profile. Call that vet to let them know you’re on your way.

A sign with a red circular background and a large white number 3 in the center.

Relax

Get personalized updates after every visit with a report card of timestamps, pictures, and notes.